Privacy Policy

Data Protection Statement

At Routine Cleaners, we take the protection and security of your personal data seriously. This Data Protection Statement outlines our commitment to safeguarding your information in accordance with relevant US laws, including the California Consumer Privacy Act (CCPA) and other applicable state privacy laws.

Information We Collect

We may collect several types of information when you interact with our website, including:

Browsing Information: We use cookies and analytics tools, such as Google Analytics, to understand how our website is used and improve its performance. You can always adjust your cookie settings in your browser to control what information is collected.

Estimate Form Submissions: When you fill out our estimate form, we collect your contact details, such as your name, phone number, email, and address; details about your home or office and the cleaning you need; anything you choose to write to us; and your text message choices. This information is used to respond to your inquiries and provide the requested services. We never sell it. We share it only with the service providers that help us run our business, such as our website hosting and customer management systems.

State-Specific Privacy Rights

While there is no federal data protection law in the US, some states have enacted their own privacy laws. Here's how we comply with some of the most common ones:

California Consumer Privacy Act (CCPA): California residents have specific rights regarding their personal information, including the right to know what data is being collected, the right to access their data, and the right to request deletion of their data. We acknowledge and respect these rights, and you can exercise them by contacting us at contact@routinecleaners.com.

For residents of other states with specific privacy laws, please contact us for more information.

Our Commitment to Data Security

Routine Cleaners employs robust technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure compliance with industry standards and best practices.

SMS / Text Messaging Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Us

If you have any questions or concerns about our data protection practices or your rights under applicable data protection laws, please contact us at contact@routinecleaners.com.

Thank you for entrusting Routine Cleaners with your personal data. We are committed to maintaining the highest standards of data protection and privacy.